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Frequently Asked Questions

Usage and features

  • Why should I use ImportGenius?

    Various businesses use ImportGenius in many different ways:

    • American companies can use our service to identify suppliers exporting into the U.S. and shippers importing from the U.S.
    • Overseas factories use our data to find buyers in the U.S. already purchasing similar products.
    • Customs brokers and logistics companies use ImportGenius to uncover American businesses that can use their transportation services.
    • Logistics companies and freight forwarders use our data to monitor their shipments and gauge their market share by trade lane.
    • Asset managers use our service to gauge the operating health of companies with much shorter lags than typical quarterly reporting.
    • Law firms use our service to identify and quantify intellectual property violations against their clients.

    The real question is: How can you use ImportGenius.com? Contact us today to learn more.

  • How can I find who my competitors are buying from?

    For most countries, our users are able to reveal where their competitors source their products by viewing exactly which factories overseas supply each of their ocean freight shipments. You can run free searches on importgenius.com/search for the company you’re interested in to make sure they're in our database.

    You may also check out our blog post here for a guide on how to find your competitor's suppliers.

    If you still can’t find the company you’re searching for, you can schedule a demo to get more information on our product services.

  • Will I be able to download shipment data from ImportGenius?

    Yes. You can download the results of any search in either Microsoft Excel (XLS and XLSX) or Comma Separated Values (CSV) formats.

  • Where can I get additional help with using ImportGenius?

    Every ImportGenius client has a dedicated account manager who is available to help answer questions and provide training to make the most of our Import/Export Data. You can contact us 24/7 through the following:

    Contact form

    Phone: +1-855-374-1199

    Live chat

    Our goal here at ImportGenius is to provide world class service by educating clients on how to make smarter international trade decisions in order to grow and succeed in business by utilizing our exciting technology.

About our data

  • What data does ImportGenius provide?

    ImportGenius gives you access to shipping manifests for all ocean freight entering and exiting the United States. We also offer import and export data for Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, India, Mexico, Panama, Paraguay, Peru, Russia, Sri Lanka, Ukraine, Uruguay, Venezuela, Vietnam.

    As it turns out, the ocean freight shipping manifest is a public record in the United States, so we’ve built easy-to-use search tools to make it easy to find exactly what you’re looking for. Search for any company or product and we’ll show you all matching shipments, giving you deep operational insights into the trading activities of competitors, customers, and more.

  • Where does ImportGenius data come from

    The data we provide are sourced from the United States CBP and similar agencies from other countries. The data for United States are obtained through the FOIA (Freedom of Information Act) and is considered public record, while data from other countries are legally obtained proprietary data.

    Our data contains import information from the bill of lading for shipments entering or leaving 18 countries, including the United States, Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Mexico, India, Panama, Paraguay, Peru, Russia, Sri Lanka, Ukraine, Uruguay, Venezuela, Vietnam. For the U.S., we get this shipping manifest data for shipments entering the country by ocean directly from the U.S. Department of Homeland Security.

    We license our data from a variety of sources including records from the U.S. Department of Homeland Security, other government agencies, non-profit organizations and partnerships with private data services.

    This raw data is provided to us directly and consists of all available information on the bill of lading for each shipment entering a U.S. port via ocean and is considered public record. For the other countries, we offer a mix of import and export data, for both air, sea, and land shipments.

  • Yes. All of the data provided by ImportGenius is either public record or legally obtained proprietary data. Maritime records have been public since time immemorial, it just took the power of ImportGenius to transform this data into information that is easy to digest.

Plans and pricing

  • What's the difference between the plans?

    With any of our plans, you’ll have the ability to make searches, request company contacts, set email alerts, download the data as XLSX, XLS or CSV, and you’ll still receive the same great customer service as with any other plan. The primary differences lie in the amount of data available to you.

    The Limited plan, with access to 3 months of shipment data, is geared towards businesses that want to monitor specific companies.

    The Plus plan allows you to do more in-depth research and learn about recent trends by letting you search the previous year’s shipment data.

    The Premium plan enables you to generate market insights and stay ahead of your competitors by giving you over 13 years of shipment data.

    If you need more help deciding or have more questions on how our plans work, feel free to use the chat feature or leave a message through our contact page.

  • Can I upgrade or downgrade my account later?

    Yes, you can upgrade your account type at any time. If you would like to add any, or ALL, of our 12 Latin Countries, India, Russia, Sri Lanka, Ukraine, and Vietnam shipping data you can do so at any time. You can also upgrade your account at any time to gain access to the full 13-year date range in order to get a more in-depth analysis of your shipping data.

  • What types of data will I get with my subscription?

    ImportGenius provides detailed U.S. ocean freight import information from the Bill of Lading for each shipment entering the U.S.

    We also have plan offerings for 12 Latin American countries, India, Russia, Sri Lanka, Ukraine, and Vietnam shipping records.

    The Limited and Plus plans give users access to our U.S. shipping database with the option to add any of our other ‘foreign’ databases. The Premium plan gives users nearly unlimited access to our U.S. shipping database as well as the option to add any of our other 'foreign' databases.